Terms and Conditions

1. Introduction

1.1 Soko Ya Hood is an online platform designed to connect businesses with their local communities.

1.2 This platform is owned by Radicha Ltd, a company dedicated to providing digital solutions for lifestyle advancements.

1.3 Please note that Soko Ya Hood is currently in its developmental and testing phases. Features and functionalities are subject to change as we refine the platform.

2. Eligibility

2.1 To use this platform, you must be at least 18 years old or have the consent of a legal guardian.

2.2 Users agree to provide accurate and truthful information when creating accounts or listing businesses.

3. User Responsibilities

3.1 Users are responsible for the content they upload, including store listings, product details, and images.

3.2 Misrepresentation, inappropriate content, or illegal activities are strictly prohibited and may result in account termination.

3.3 Users agree not to engage in activities that disrupt the platform's operations or compromise its integrity.

4. Marketplace Listings

4.1 Businesses listed on Soko Ya Hood are independently operated. While we strive to ensure quality, Radicha Ltd does not guarantee the accuracy, reliability, or legality of listings.

4.2 Featured and non-featured store placements are determined by predefined platform criteria and may be subject to change.

5. Limitations of Liability

5.1 Radicha Ltd provides Soko Ya Hood "as is" and does not guarantee uninterrupted service.

5.2 Radicha Ltd is not liable for any direct, indirect, or consequential damages resulting from the use or inability to use the platform.

5.3 Users interact with businesses and other users at their own risk.

6. Platform Development and Testing

6.1 As Soko Ya Hood is in the developmental and testing stages, users may encounter bugs, incomplete features, or service disruptions.

6.2 We encourage users to provide feedback to help us improve the platform. Feedback can be submitted via info@radicha.co.ke

7. Intellectual Property

7.1 All content, branding, and designs on Soko Ya Hood are the intellectual property of Radicha Ltd.

7.2 Users may not reproduce, distribute, or modify any content from the platform without explicit written permission.

8. Amendments

8.1 Radicha Ltd reserves the right to update these terms at any time. Changes will be communicated via the platform, and continued use of the platform constitutes acceptance of the updated terms.

8.2 It is the user’s responsibility to review the terms periodically.

9. Governing Law

9.1 These terms are governed by the laws of Kenya. Any disputes arising from the use of the platform shall be subject to the exclusive jurisdiction of Kenyan courts.

10. Contact Us

For questions, concerns, or feedback about these terms, please contact us at:

Radicha Ltd

Email: info@radicha.co.ke

Phone: +254-705-371-205